Proper Phone Etiquette For Work :
1. No cussing. (I’m not sure if “hell” or “damn” are cuss words any more.)
2. No yelling. (Unless whom ever you are speaking with is hard of hearing, then you really should.)
3. All expressions of frustration must be visual and not verbal. (Unless video conferencing. Then you are S.O.L.)
4. Do not read emails while on the phone. (This applies to me because I cannot read and listen at the same time. It is a scientific fact.)
5. Do not lay your head back in frustration at long winded persons. (I have never fallen asleep, but I wanted to. I may have dozed. I’m not sure because my brain was otherwise numb.)
And the only reason for this post:
6. Do not hang up saying “I Love You”. (I only did it once. Take my word for it, it is one time too many.)
Yes. Good reminder and too bad there are no take backs.
Yes good ideas for sure! You are so funny and always bring up interesting everyday things but entertain us so much dear Colleen!!
Oh thank you Lynz. This really happened once! And I got to the point I would tell my coworkers to PLEASE not take it personally if I told them I love them on the phone. I end my conversations with husband/parent/children/aunts with “I love you”. So I say it a LOT.
🙂
I agree with Lynn! I LOVE this list! Hahaha! I can picture you doing all these things. It’s too bad you can’t say, “I love you.” at work on the phone.
Oh man! Why couldn’t you have written this BEFORE I got fired from my last 10 jobs??
Oh Marissa….well….I did write it a few years ago and just redid it. Now, this tells me you should probably go back and read all 2000+ posts for information I should be giving you!
Oh man! I’ll start now…
Oh dear, the last one had me chuckling! Well on the bright side, at least the other person hung up knowing someone, somewhere, loved them! 🙂
That is a lovely hope. Actually I ended up being able to apologize while still on the phone. It was appreciated. 😉
Oh that is good to hear 😛
Gah! I have done that to a patient before. I had just hung up with my husband and had said it. It was a male patient. I had to call him back and apologize.
One of my many trips to the veterinarian, I heard the receptionist say I love you…I thought she must be talking to someone she loved. No…it was a client and boy was she red faced.
No office here so I can’t upset you. I think the one I’d most likely have offended you by would be laying my head back (and snoozing) at the long winded caller.
I also hate the use of pet names in public.
Tric
Oh the times I’ve held my head while long conversations are carried on. Pet names don’t bother me as much as over the top PDA.
Truth be told I can understand someone falling asleep while I’m talking. So I hope I’m forgiven if I ever do that to someone else.
The rules make sense…still at least I love you is often a positive thing to say…oh work. In a way humanity is to be left at the door and that is frustrating.
Hahahahaha! You did?! Oh my goodness. How embarrassing. Someone I know did that to me once, my boss’ husband. It could have been scandalous, but I think he was thinking of me as his daughter and just got confused. It was funny and probably embarrassing for him. A coworker who worked next to me used to frequently wait until the other person hung up and then say, “I love you too,” just to be a goofball and entertain me. Good times. 🙂
I love your coworker! My boss used to sit in the same office with us. If my husband called I would pretend it was work related and say things I should not be saying to customers. She would often not be sure…… 🙂
Haha! What a bummer to have your boss there. How could you play solitaire? 🙂
Ha, ha!! Similar situation but my husband and I give a little smoochy kiss sound. Ugh, can’t even believe I’m admitting this out loud. But I’m not bothered to do it in front of others, except since starting back to work I have cut down. He has not mentioned it to me, yet. Anyhoo, point– I don’t talk to many others by phone, normally text as that is all anyone seems to do here in Ireland, and I sometimes ‘kiss’ my mother-in-law goodbye as she is one of the rare who do tend to call. So embarrassing.